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For over 40 years, Himmel’s Architectural Door and Hardware has provided quality products and services in the commercial door and architectural specialties industry. Himmel’s is a growing organization with locations in New Orleans, Prairieville, Houston, and Nashville. We pride ourselves as the door opening experts, not simply a construction material supplier. Our family owned and operated company is currently seeking a Field Service Manager to join our team at our Nashville Location!

This position is scheduled Monday -Thursday 7am – 4:30pm and Friday 7am – 3:30pm with occasional over time required. 

‍Job Responsibilities 

• Schedule service calls.
• Prepare billing and invoice service calls.
• Contact customers to communicate status.
• Accurately input door, frame, and hardware info into the system to order and maintain inventory.
• Professionally field customer calls and attempt to resolve, involving supervisor when necessary.
• Performs other duties as assigned.

‍Preferred 

• Familiar with Construction Industry 

‍Requirements 

• Must be at least 18 years of age.
• Excellent oral & written communication skills.
• Proficient computer skills including Excel, Word, Outlook & Bluebeam.
• Excellent problem-solving skills.
• Ability to effectively perform in an advanced, fast-paced environment both individually as well as part of a team.
• Needs to be self-motivated, have a strong work ethic, positive and helpful demeanor and possess excellent customer service skills.
• Must pass drug and alcohol screen and successfully complete random screens. 

‍Benefits 

• $500 sign on bonus.
• Competitive compensation and bonuses.
• Medical, Dental and Vision Insurance.
• Company paid life insurance and Long-Term Disability.
• Paid vacation and holidays.
• Supplemental/Voluntary Insurance – Life, Accident, Critical Illness, Short-Term Disability.
• Advancement Opportunity to grow your career through our Professional & Personal Development Programs.

‍Job Type: Full-time